Chatbots provide a new kind of user interface to computer software. Rather than navigating with menus and buttons on a mobile or desktop device, a user has a conversation with a bot.
Chatbots provide a new kind of user interface to computer software. Rather than navigating with menus and buttons on a mobile or desktop device, a user has a conversation with a bot.
Tower Insurance officially announced their chatbot, Charlie, into the world. I have been an integral part of Charlie’s growing up process and I can’t wait to share the excitement!
Using machine learning hides what the software is really doing, but maybe that’s nothing new…
Artificial Intelligence (AI), and in particular machine learning, is getting no shortage of mainstream media coverage these days.
Context is everything. You don’t just walk up to someone and just start telling them about your new mobile phone deal or that Gartner predicts people will talk to bots more than their spouse by 2020.
Emerging technologies are shaping every single aspect of the way any modern business operates. So, it’s not a big surprise that chatbots are becoming an essential content marketing tool. Intelligent bots literally take content creation and distribution to the next level.